Troubleshooting steps for low performance and game crashes on phones and tablets Unable to Install or Patch Hearthstone on a Mobile Device. Troubleshooting steps for problems installing or patching Hearthstone on mobile devices Troubleshooting Installation and Patching. Use the steps below to troubleshoot installation issues for Blizzard games.
Hearthstone is the most popular trading card games on PC, but this doesn’t get good reviews as users are been reporting that they are facing issues in the game while playing on Windows 10.
So, here in this article, know about some of the common issues and also try out the possible workarounds to fix them.
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Some of the common issues in the game is while starting the game black screen appears, lagging issues. So follow the methods to fix them.
System Requirement For Hearthstone Game
It’s important to know whether your PC has enough capability to handle such heavy game. So, if you are facing any lagging issue while playing Hearthstone game then check out the requirements list for this game.
Minimum Requirements
Memory: 4 GB RAM
Storage: 4 GB available HD space
Internet: 4MB Broadband Internet connection
Resolution: 1024 x 768 minimum display resolutions
Operating System: Windows® XP/Windows® Vista/Windows® 7/Windows® 8 (latest Service Pack)
Processor: Intel® Pentium® D or AMD® Athlon™ 64 X2
Video: NVIDIA® GeForce® 6800 (256 MB) or ATI™ Radeon™ X1600 Pro (256 MB) or better
Recommended Specifications
Mac Hearthstone Keep Disconnecting After Game Pc
Operating System: Windows® 7 / Windows® 8 / Windows® 10 64-bit (latest service pack)
Processor: Intel Core™ 2 Duo E6600 (2.4 GHz) or AMD Athlon 64 X2 5000+ (2.6 GHz) or better
Video: NVIDIA GeForce 8800 GT (512 MB) or ATI Radeon HD 4850 (512 MB) or better
ALSO READ:Top Ways to Fix Computer Crashes While Playing Games on Windows 10
How To Fix Hearthstone Game Issues In Windows 10?
As users are facing different errors in Hearthstone game in Windows 10, so they need to try out different methods to solve game issues in Windows 10.
Method 1 – Change Hearthstone’s Priority And Affinity
Sometime Hearthstone issues such as freezing or crashing usually occurs due to CPU issues. This isn’t usually a hardware issue, but sometimes the game might not fully optimized. This problem is with most of the AMD APU users, but don’t get worried for this issue.
According to users, you just have to change the affinity and priority of Hearthstone process. It’s quite simple to do and you can do it by following these steps:
- Start Hearthstone.
- Press Alt + Tab to minimize the game.
- After, opening up the Task Manager. To perform this instantly by using Ctrl + Shift + Esc shortcut.
- When task manger opens, go to details tab and locate Hearthstone on the list.
- Make right-click Hearthstone and choose set priority. Assign other value higher than the normal value. Users are also suggests to use Realtime value, which may generate issues on your PC.
- Make a right click over the Hearthstone process again and then choose the set affinity.
- Please check whether only CPU 0 is checked and disable all the rest. Now click OK.
Hearthstone Keeps Disconnecting
After doing this, switch to the game and check if everything works fine. Remember, that it’s just a workaround; so you needs to repeat it every time you want to start Hearthstone.
Method 2 – Keep Display Drivers Updated
This is common issues and experienced by various users. Many users are reporting shuttering issues on Windows 10 and to fix this problem update your display drivers to the latest version. You can update your drivers installed or install latest drivers in your Windows 10 operating system.
Helpful Article: How to Fix Display/Video/Graphics Issues after Windows 10 Update
Method 3 – Add Hearthstone To Windows Defender Exclusions List
Well, is also found that Windows Defender can also cause the shuttering issues, you try to fix this by adding Hearthstone to the Exclusions list in Windows Defender.
Follow the instructions:
- First open Settings and navigate to Update & Security > Windows Defender.
- Then find Exclusions section and click Add an exclusion.
- Next locate the Hearthstone folder. By default, it should be Program Files (x86)Hearthstone.
- Click on Exclude this folder.
Method 4 – Delete Hearthstone folder from AppData
It is reported by some user that by removing Hearthstone folder from the App Data solve the shuttering issue. And to perform this follows given steps:
- First go to location: %localappdata%BlizzardHearthstone.
- And delete the Hearthstone folder, or else move it to any other location or desktop.
- Next start the game and check the stuttering issues still continues or not.
Method 5 – Disable Switchable graphics from BIOS
If you are still facing problem then try to disable switchable graphics from BIOS. This solution only works if you are having integrated and dedicated graphic cards. Follow how to do this:
- Continuously press Delete, F2 or F12 to enter BIOS, while booting your computer
- When you enter BIOS you require locating Switchable graphics and then turn it off.
- And save the changes.
This is the most popular game and any issues meanwhile the playing spoil the experience of playing the game flawlessly. You can also make use of the Game Booster to boost the experience of the playing the game.
This will help you to never lose a game as it saves the game manager. It also enhances the gaming experience on the PC. With the help of this, you can get better FPS rate and play the game without any lag with ease.
Recommended Solution:
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Wrap up:
Now you must have got enough idea to resolve any of the encountered issue during playing the Hearthstone game play. So play and enjoy your game.
Though it’s a kind of game you won’t expect to face any sort of lag or delay, but unfortunately, Hearthstone lag and delay complaints are reported by many around the world.
Kill Ping has been a savior to all games from Blizzard and Hearthstone was last on the list. Finally, Hearthstone is also in the list of games supported by Kill Ping and players will have a better time playing their favorite card game online without Hearthstone lag.
However, apart from using Kill Ping, there are also some things that you can do to solve your hearthstone lag. So let’s see what other options you have apart from using Kill Ping to solve Hearthstone lag.
Ever since Windows 10 came into our lives, Hearthstone players faced severe lag issues. However, there are some workarounds to that and can be solved by the steps mentioned below;
Hearthstone Lag
Firstly, however, it is important to know if your computer is capable enough of handling the game and if you are facing Hearthstone lag it is not because of your old age computer.
| Minimum Requirements | Recommended Specifications | |
| Operating System | Windows® XP/Windows® Vista/Windows® 7/Windows® 8 (latest Service Pack) | Windows® 7 / Windows® 8 / Windows® 10 64-bit (latest service pack) |
| Processor | Intel® Pentium® D or AMD® Athlon™ 64 X2 | Intel Core™ 2 Duo E6600 (2.4 GHz) or AMD Athlon 64 X2 5000+ (2.6 GHz) or better |
| Video | NVIDIA® GeForce® 6800 (256 MB) or ATI™ Radeon™ X1600 Pro (256 MB) or better | NVIDIA GeForce 8800 GT (512 MB) or ATI Radeon HD 4850 (512 MB) or better |
| Memory | 4 GB RAM | |
| Storage | 4 GB available HD space | |
| Internet | 4MB Broadband Internet connection | |
| Resolution | 1024 x 768 minimum display resolution |
Once you have made sure that your computer is up to the mark, now it is time to tweak some settings to help you solve the lag trouble in Hearthstone.
Hearthstone Lag Spikes
One of the basic things you can do is update your display drivers in Windows 10. The latest operating system is a sucker for updates and every time the operating system is updated, it creates problems for outdated software and drivers. This has been one of the major reasons reported for Hearthstone lag. So in case you are facing any stutter in Hearthstone that it is most likely due to the drivers not being up to date. Just hop on to the related website of your hardware and make sure that whatever you have under the hood is up to date with the latest firmware.
Hearthstone Lagging Windows 10
The built-in antivirus software from Windows has been a pain in the ass for many. Likewise, it has also been creating problems for Hearthstone as well. This happens mainly due to the game not being added in the list of Exclusions for Windows Defender. Think of it as something you did to add a game in the Windows Firewall back in the old days. The steps to do it are given below;
- Go to the Settings -> Navigate to the Update & Security > Windows Defender.
- Search for the Exclusions section and click Add an exclusion.
- Now find the Hearthstone folder. By default, it must be at Program Files (x86)Hearthstone.
- Click on the Exclude this folder.
Deleting AppData
After some research, we also found out that removing AppData has also helped players fix their Hearthstone lag.
You can do this by going to the following location
UsersYOUR-NAMEAppDataLocalBlizzardHearthstone
Copy the hearthstone folder and place it somewhere else as a backup. Now, simply delete the folder in the said location.
If things go wrong you always have the option to replace the old folder.
Hearthstone FPS Lag
Probably the most effective way to solve Hearthstone lag has been reported by disabling the switchable graphics from Windows BIOS. The steps for doing so are given below;
- Restart your computer and keep pressing Delete, F2 or F12 to enter the BIOS Windows.
- After entering into the BIOS, find Switchable graphics and turn it off.
- Save the changes.
Using Kill Ping
If you have done the things mentioned above and still are facing Hearthstone lag, the most likely your lag is due to the network conditions and problems and honestly, you can solve yourself. To do that you will need the services of dedicated software that helps in reducing game lag and packet loss. This is where Kill Ping comes in as your savior and will take away your pain of Hearthstone lag once and for all.
Try Kill Ping if you have done all in your power only to find no such improvement in your game. With Kill Ping you get a 15 Day Money Back Guarantee so there’s nothing for you do lose.